LAUNCHING SOON IN BUDAPEST

Need a professional for a home repair?

Flash helps you find a professional in Budapest for urgent repairs or a scheduled appointment.

I am a professional
The Flash customer home screen in Hungarian, with urgent help, appointment booking and service categories.

What do you need help with?

Plumbing

Electrical

Handyman

Gas appliance repair

Lock repair

HOW IT WORKS

Three steps towards a solution.

01

Tell us what you need

Choose the service, enter the address and select a time.

02

We look for a professional

We look for an available professional near you for the job.

03

You decide whether to accept

The professional gives you a quote after the on-site assessment. Work only starts if you accept it.

SEARCH OPTIONS

When do you need help?

Immediate help

We start the search as a priority. Arrival depends on availability.

Book an appointment

Choose a day and time that works for you.

CLEAR PRICING

How does payment work?

  1. Call-out and assessment: 9,990 Ft

    We first reserve the amount on your card. We charge it when the professional sets off to your address.

  2. Receive a quote on site

    The professional gives you the repair price.

  3. You decide

    Accept? Work can begin. The call-out fee is deducted from the final total.

    Decline? You pay only the call-out fee.

You receive an invoice for the call-out and any completed work.

Payment and cancellation details
TRUST AND SUPPORT

What can you expect from Flash?

Professional checks

We verify professionals’ identity and business details. Regulated work requires the appropriate authorisation.

Have a question?

Contact the Flash team by email before launch, and through the app once it launches.

hello@flashapp.hu
FREQUENTLY ASKED QUESTIONS

The essentials, in one place.

When and where will Flash launch?

We are preparing to launch in Budapest. Subscribers will receive the confirmed date and initial service areas by email.

What does the 9,990 Ft call-out fee cover?

Travel and the initial on-site assessment. The full call-out fee is 9,990 Ft, with no VAT added on top.

You receive a quote for repairs and materials. If you accept it, the call-out fee is deducted from the final total. If you decline the repair, you pay only the call-out fee.

When will my card be charged?

For immediate requests, we reserve 9,990 Ft while searching. This is a hold, not a charge. If no professional is found, we release the hold. We charge the fee when the professional sets off to your address.

For scheduled bookings, we save your card with your consent and place the hold around 25 hours before the appointment. For nearer appointments, the hold is placed when you book.

If you cancel, you pay only the applicable cancellation fee. We release the remaining hold or refund any excess already charged. Your bank determines when this appears.

What does priority help mean?

It means we prioritise the search, not that arrival is guaranteed immediately. Timing depends on the task, location and professional availability.

How does Flash find a professional?

We search using the task, Budapest location and selected time. You can also describe a larger job; work begins only after you approve the quote.

How can I get help or make a complaint?

After launch, contact Flash in the app. Until then, email hello@flashapp.hu. We will record your message and explain the next step.

How do immediate booking cancellations work?

Cancellation is free before the professional accepts. It is also free within 2 minutes after acceptance, provided they have not set off.

After that, before departure: 50%, or 4,995 Ft. From departure: 100%, or 9,990 Ft.

If work has begun, documented work and approved costs already incurred are reviewed separately.

When can I cancel a scheduled booking?

More than 24 hours before the appointment or arrival window starts: free.

6–24 hours before: 50%, or 4,995 Ft. Less than 6 hours before: 100%, or 9,990 Ft.

These cut-offs also apply when booking a nearby time slot; there is no separate 2-minute grace period. The detailed terms explain what happens if access is not provided.

What if the professional cancels or is late?

If the professional cancels or does not attend, you pay no fee: we release the hold or refund the collected call-out fee. You choose whether to make a new booking; there is no automatic new hold.

For scheduled bookings, cancellation is free once the professional is more than 30 minutes late beyond the original arrival window, if you decline a revised time. For immediate requests, you can cancel free once arrival is more than 15 minutes overdue.

Detailed cancellation rules